Seed List usage guidelines

This guide will help you understand how to use your Seed List to monitor email deliverability and improve your campaign performance.

Getting Started with Your Seed List

  • Why: A Seed List is designed to help monitor and improve email deliverability by testing your emails across multiple platforms.
  • How: Once your Seed List feature is enabled, add your sender email to get started. This is required before sending emails to the Seed List.

The Seed List is a protected feature that requires access; if you don’t see it, contact support.


Usage Rules for Sending Emails

  • Only Use Registered Sender Emails: Ensure emails are sent only from verified sender emails on your Seed List. Unregistered emails will be marked as spam and removed.
  • Outdated Seed List Version: The Seed List is regularly updated, so please download the latest version periodically from the website.



  • Editing Sender Emails:

    • Old Sender Emails: When a sender email is replaced, the old sender email will remain active in the system for 12 hours, ensuring that any previously sent emails are still processed correctly.

  • Delays After Changes: After adding or editing a sender email, wait at least 1 hour before sending emails. This delay ensures that the system processes the changes correctly.

❗You can add and remove multiple verified sender email addresses as needed without limitations.

 

Common Issues & Troubleshooting


  • Unsubscribe links not working properly:

    • Cause: The script automatically ignores unsubscribe links containing certain phrases.
    • Solution: Ensure your unsubscribe link includes following terms so the script recognizes and skips them.