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The Impact of Google's Email Policies on Open Tracking: What You Need to Know

 

 

Understanding the "Suspicious Message" Notification

 

Google has introduced a policy that blocks images in emails for Gmail users, alerting them to potential spam. This initiative aims to protect user privacy and combat unwanted emails. Google's approach isn’t specifically targeting tracking pixels or images. Instead, it aims to block elements in emails that appear unsolicited based on various criteria.

Factors That Could Trigger Suspicion:

  1. Past Interactions: Positive history with recipients can reduce the likelihood of emails being marked as suspicious.
  2. Targeting Accuracy: Emails that are well-targeted are more likely to be viewed favorably, and follow-up emails are less likely to trigger warnings if they provide value.
  3. Reputation of the Sender: Emails from reputable senders face a lower chance of being flagged.

 

How Google’s Email Policy Impacts Open Tracking

 

Consequences for Open Tracking:

The blocking of images directly impacts the function of "tracking pixels"—small, invisible images embedded in emails to track when they are opened. Since open tracking depends on these pixels, the reliability of open rate statistics is significantly affected.

 

For now it became easier to report a spam for the images and that can impact your deliverability.  So the statistics that you are seeing now can be not correct as until recipient clicks on "Show images" - click will not be counted. 

 

For Users of Warmy.io:

If you utilize open tracking or include images in your emails, recipients may encounter a message saying, “Images in this message are hidden. This message might be suspicious or spam.” This alert can appear even in text-only emails that contain a tracking pixel.

 

 


Adapting to Gmail’s Standards: Key Strategies

To ensure your emails reach Gmail users without triggering alerts, consider these actionable strategies:

1. Move from Open Tracking to Link Tracking

Given the unreliable nature of open rates—especially among Gmail recipients—it's advisable to turn off open tracking and shift to link tracking. This change not only offers better insights into user engagement but also lowers the risk of being flagged.

2. Use Images Judiciously

While it’s safest to forgo images, if they are essential to your message, follow these guidelines:

  • Employ the “Upload image” function within your email editor to add images directly from your computer, ensuring they are securely stored.
  • For initial outreach, it’s wise to avoid images entirely, reserving them for follow-up messages where engagement has been established.

3. Focus on Meaningful Engagement Metrics

Instead of relying on open rates, prioritize more reliable metrics such as reply rates, which are better indicators of engagement. Warmy.io tracks replies for both emails and LinkedIn messages, enabling effective monitoring of your outreach.

4. Incorporate Multiple Outreach Channels

Expand your outreach efforts beyond email by integrating LinkedIn into your strategy. This multichannel approach provides additional avenues for connecting with your audience.

5. Strengthen Your Sender Reputation

Maintaining a solid sender reputation is essential for ensuring your emails aren’t flagged. Consider employing an email warm-up strategy to enhance your reputation and deliverability.

6. Validate Your Email Content

Before sending, ensure that your emails follow best practices by conducting deliverability tests to identify and resolve any potential issues.

By implementing these strategies, you can effectively adapt to the changing dynamics of email engagement and improve your outreach success.