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Mailjet - SPF & DKIM Configuration

Mailjet is an email delivery platform by Sinch for sending transactional and marketing emails via SMTP or API. To improve deliverability, please follow the instructions below to set up SPF and DKIM for your domain.

 

✅ SPF: Supported

✅ DKIM: Supported

  1. Log in to your Mailjet account and navigate to Account Settings.
  2. Go to the "Sender domains & addresses" section.

3. Click the gear icon next to the domain you want to authenticate and select "Setup SPF/DKIM Authentication."



Once clicked, you'll be provided with your SPF and DKIM records.



Mailjet – SPF Record Configuration

Important Note: Mailjet provides the SPF record v=spf1 include:spf.mailjet.com ?all, however you should not publish this in your DNS or add include:spf.mailjet.com to your existing SPF record. Mailjet emails will still fail SPF checks even if you do. The correct setup requires a CNAME record instead. To pass the SPF check:

  • Step 1: Go to your domain's DNS zone.
  • Step 2: Create a subdomain using the prefix "bnc3" - e.g., bnc3.yourdomain.com.
  • Step 3: Add a CNAME record with bnc3.yourdomain.com as the Name/Host and bnc3.mailjet.com as the Target/Value.
  • Step 4: Once the record is published, contact Mailjet's support team and ask them to activate your personalized return path. After activation, SPF alignment will pass correctly using the bnc3.yourdomain.com subdomain.


    Mailjet – DKIM Record Configuration


    To set up DKIM, copy the provided DKIM record and publish it as a TXT record in your domain's DNS zone.

After saving, return to Mailjet and click Refresh.

If everything is configured correctly, a green checkmark will confirm that your DKIM record has been successfully verified. As for SPF, do not worry about it showing a warning - you only need to publish the CNAME record mentioned above and ask Mailjet's support team to activate it, and that's it.